Going to a casino is an exhilarating experience. Imagine playing a slot machine and winning the big prize only to be told that there was a machine malfunction and you weren’t going to win after all. That is exactly what happened to Veronica Castillo when she visited the Lucky Eagle Casino in Washington. She was on a social trip to spend time with her mother. Their evening of fun turned into quite the fiasco when she won and then it was taken away. It wasn’t just a little bit of money were talking about either, she won $8.5 million dollars.
25, 2007— - For about an hour last August, Gary Hoffman was a very lucky man. Hoffman was playing the nickel slot machines at the Sandia Resort and Casino on an Indian reservation in New. Watch and participate in games like online roulette, blackjack, and even Sic Lucky Eagle Casino Slot Machine Malfunction Bo; Be the first to play Lucky Eagle Casino Slot Machine Malfunction the newest games created by Lucky Eagle Casino Slot Machine Malfunction your favorite providers on PlayAmo. Thanks to our unique partnerships with the providers, PlayAmo is able to give its players exclusive access to games that sometimes can’t be found anywhere else.
The stunned Castillo couldn’t believe that she was the winner. Imagine yourself in her position. She got to be a millionaire for about five minutes when the staff at the casino told her that her winnings were only $10.50. Feeling cheated and very upset, she became very angry. She looked at all the people around her and realized how much money this casino was taking in. It was their fault if the machine malfunctioned and not hers. Joseph Dupuis is a spokesperson for the casino and he said that it wasn’t legally possible to win that much money on this game. The game only had a maximum payout of $6,000. The large win was impossible.
Still angered, Castillo wants her money. It seems a third party has got involved to settle the dispute. The creator of the machine is looking into the cause and trying to determine why the machine has made such a grievous error. Don’t look for her to take this lying down whatever the verdict. She hired a lawyer and they are bringing a case against the casino for the sum of $8.5 million. Not only does she want to get what is coming to her, but she also wants to ensure that this doesn’t happen to anyone else in the future.
The big question is how a judge will view the matter. If you go into a grocery store and they advertise a price that is incorrect, they still give it to you at that price because it was their error. Using the same analogy, a judge could view that it was their error and they should have to pay for it. This could get really interesting if the casino is ordered to pay the funds. They could in return go back on the ones who made the machine and make them liable for the money. One thing is for sure, it’s going to be a big and tough battle. Castillo is not going to back down from this. A settlement may be offered and may be enough to calm her down a bit. However, being a big winner and then having it pulled away is a huge ordeal.
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Veronica Castillo recently thought she was the recipient of an $8 million slots jackpot. However, a Washington-state casino informed her that the massive prize was due to a “machine malfunction.”
The Portland, Oregon woman took her mother to the Lucky Eagle Casino in Rochester, Washington (Olympia area). Not normally a gambler, Castillo began playing the Jurassic Riches slot and won a prize worth $8.5 million.
For the next five minutes, she was filled with bliss while thinking of millionaire dreams. However, these dreams were dashed when Lucky Eagle officials told Castillo that the slot machine malfunctioned and her prize was only worth $10.50.
“I felt insulted I felt cheated, I was very disappointed very upset and then I started to think about all the people there,” Castillo said. “And then I got angry.”
It appears that she’s still angry because the loan officer is currently searching for an attorney. But as KGW Portland reports, the Lucky Eagle Casino has some strong evidence on their side if/when Castillo decides to sue.
“The win claimed by Ms. Castillo is not legally or practically possible on the machine,” said Lucky Eagle spokesman Joseph Dupuis.
He adds that the maximum jackpot on Jurassic Riches is only worth $20,000; so an $8.5 million payout would have been impossible. Given the amount that Castillo was betting, the most she could have won was $6,000.
The company that built Jurassic Riches is currently investigating why the machine malfunction may have occurred. In the meantime, Lucky Eagle is doing everything they can to protect their reputation for offering fair gaming.
“We deeply regret that Ms. Castillo temporarily experienced an incorrect credit display while the machine began its process of metering down after the display malfunction, and have offered her a weekend stay in one of our suites as our guest, as well as dining at the property and free play included,” Dupuis said.
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This certainly isn’t the first time that a slots player has been tricked into thinking they won a multi-million-dollar jackpot. Earlier this year, an Iowa grandmother thought she was the winner of a $41 million slots prize. Unfortunately, in a case similar to Castillo’s, it was determined that the machine could not have possibly offered $41 million.